At Hannah Knots, we value and respect your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information such as your name, address, email, phone number, and payment details (only for cash on delivery transactions) when you place an order on our website. This information is necessary for processing your order, shipping products, and communicating with you.

2. How We Use Your Information

We use the personal information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and services
  • Improve our website and services
  • Send marketing and promotional emails (if you have consented to receive them)

3. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet can be completely secure.

4. Opt-Out Instructions

If you no longer wish to receive marketing communications from us or want to opt-out of specific services, you can:

  • Unsubscribe directly from our promotional emails via the “unsubscribe” link at the bottom of any email.
  • Contact us at [email protected], and we will remove you from our email list.

If you no longer wish to receive communication related to your orders, please email us, and we will ensure that your preferences are updated accordingly.

5. Cash on Delivery

We only offer cash on delivery (COD) as a payment method for purchases made through our website. When selecting COD, you will pay for your order in cash when it is delivered to your address.

6. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with trusted partners for shipping, processing payments, and improving our services, but these partners are bound by strict confidentiality agreements.

7. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Email: [email protected]