At Hannah Knots, we aim to provide a smooth and timely delivery experience for all of our customers. Please read through our shipping policy for more information about our process.
1. Shipping Methods
We offer reliable and secure shipping services to ensure your DIY crafting products arrive safely at your doorstep. Currently, we provide cash on delivery (COD) as the only payment method, which will be paid when the package is delivered.
2. Order Processing Time
Once you place an order on our website, we aim to process your order within 1-2 business days. You will receive a confirmation email once your order is processed and ready to be shipped.
3. Shipping Time
- Standard Shipping: Delivery times may vary based on your location, but typically you can expect your order to arrive within 5-7 business days from the date of shipment.
- Please note that shipping times may be longer in remote areas or during peak seasons.
4. Shipping Costs
We currently offer free shipping on all orders. There are no additional charges for shipping at the time of checkout.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number (if applicable) via email. This will allow you to track your order’s progress and estimated delivery date.
6. Delays and Issues
While we strive to meet the estimated delivery times, shipping delays may occur due to factors outside our control, such as weather conditions or shipping carrier issues. If your order is delayed beyond the expected delivery time, please reach out to us at [email protected], and we will assist you in tracking and resolving the issue.
7. Shipping Address
Please ensure that the shipping address you provide during checkout is accurate. If there are any changes to your shipping address after placing the order, please contact us immediately so we can update the details before your order is shipped.
8. Contact Us
If you have any questions regarding your shipment or our shipping policy, feel free to reach out to us at:
Email: [email protected]